The Bluetooth^® Low Energy antenna is mounted on the PCB inside the aluminium housing of the actuator. The housing reduces the signal strength significantly and it is therefore important to also plug in the signal cable. The signal cable has a dedicated wire to boost the Bluetooth signal and if this is not plugged in you will have trouble connecting to the actuator in Actuator Connect.

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How to assemble a single actuator system for comfort beds without Integrated Controller

A system consists of:

• Single actuator(s)
• 1 x Switch Mode Power Supply
• 1 x CBH Advanced
• 1 x Bluetooth^® hand control
• 1 x Bluetooth^® Adapter

1. Connect single actuators in channels 1-2 to control adjustment of, for example, backrest and leg support. (With the 3-channel CBH Advanced; the 3rd channel can also be used for an actuator)
2. Plug the DC cable into the CBH Advanced
3. Plug the Bluetooth^® Adapter into the CBH Advanced
4. Connect to the mains
5. Pair the hand control (press the two top buttons simultaneously)
6. The system is now ready for setup

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How to assemble a single actuator system

The system consists of:
Single actuator(s)
Massage motor(s)
1 x Switch Mode Power Supply
1 x CBH Advanced
1 x Bluetooth^® hand control
1 x Bluetooth^® Adapter

1. Connect single actuators in channels 1-2 for back and leg adjustment
2. Connect massage motors in channels 3A and 3B
3. Plug the 2-pole DC cable into the CBH Advanced
4. Connect the other end of the cable to the SMPS and connect the mains cable
5. Connect to the mains
6. Plug the Bluetooth^® Adapter into the CBH Advanced
7. Pair the hand control
8. The system is now paired and ready for use

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1. Download and open the app and follow the onboarding flow.
2. Choose ”Double bed” as your bed type.
3. Unplug the power of one bed for 60 seconds then plug it back in again.
4. A light under the bed flashes to indicate pairing mode – a long flash means successful pairing.
5. Unplug the power of the other bed for 60 seconds then plug it back in again.
6. Name both beds.
7. Choose the number of motors. With two motors, you can adjust leg + back. If they can perform additional adjustments you have 3 or 4 motors.
8. To adjust the bed, tap the part you want to move and use the arrows. Scroll sideways on the bed names to choose which bed to operate.

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1. Download and open the app and follow the onboarding flow.
2. Choose ”Single bed” as your bed type.
3. Unplug the power of the bed for 60 seconds then plug it back in again.
4. A light under the bed flashes to indicate pairing mode – a long flash means successful pairing.
5. Name your bed.
6. Choose number of motors. With two motors, the bed can adjust leg + back. If it can perform additional adjustments, you have 3 or 4 motors.
7. To adjust the bed, tap the part you want to move and use the arrows.

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Please note that this requires a wired connection between the two TD4 or TD5 Advanced motors.

1. Download and open the app and follow the onboarding flow.
2. Choose ”Double bed - syncronised” as your bed type.
3. Unplug the power of the bed for 60 seconds, then plug it back in again.
4. A light under the bed flashes to indicate pairing mode – a long flash means successful pairing.
5. Name your bed.
6. Choose number of motors. Two motors mean you can adjust leg + back. If it can perform additional adjustments you have 3 or 4 motors.
7. To adjust the bed, tap the part you want to move and use the arrows.

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At LINAK^®, we currently supply actuators with two different CAN bus software versions - v1.x or v3.x.

Determine the actuator version with the LINAK BusLink software
Connect the actuator to the BusLink software to verify the correct software version. When the actuator is connected you can find the ‘Connection Information’ tab. In the example below, the LA36 CAN bus actuator has version 3.0.

For further information, please see the BusLink service interface chapter in the CAN bus user manual.

 

What is the difference between version 1.x and version 3.x?
On CAN bus v3.0, we have introduced several new functionalities - such as hardware addressing, dynamic speed adjustment, soft start/stop commands and increased compatibility (125 kbps, 250 kbps, 500 kbps and Autobaud).
Please note that the soft start/stop now needs to be defined in the CAN bus command (in version 3.x). If left at 0, it will result in no ramping. If set to 251 it will use the actuator’s predefined factory settings. Any number in between will set the ramping time.

For further information, please see the Communication chapter in the CAN bus user manual.

BusLink quick guide
Find a guide on how to use the BusLink programme for your actuator by clicking the BusLink icon.

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How to connect a system with the TD4 Advanced and the CBH Advanced

The system consists of:
1 x TD4 Advanced
1 x Switch Mode Power Supply
1 x CBH Advanced
1 x 2-poled DC cable
1 x Serial cable
1 x Bluetooth^® hand control
Single actuator(s)
2 x screws

1. Place the CBH Advanced onto the TD4 Advanced & use two screws to fasten it
2. Plug the serial cable into the TD4 Advanced and channel A1 on the CBH Advanced
3. Plug a 2-pole DC cable into the TD4 Advanced and channel DC on the CBH Advanced
4. Connect the SMPS to the TD4 Advanced
5. Connect single actuators in channels 1 and 2 for adjustment of, for example, neck rest and foot rest.
6. If needed, connect massage motors in channels 3A and 3B
7. Connect to the mains
8. Pair the hand control (press the two top buttons simultaneously)
9. The system is now ready for setup

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Store your current position
Press a star-button. Select “save”. The position is now saved and displayed in the button.

Store up to four favourite positions
Drive your desk to a favourite height (use the arrows in the app or your Desk Panel). Save the position.

Drive to a favourite position
Press and hold the memory button until you reach the saved position.

Automatic drive and favourite positions
(If your Desk Panel features automatic drive and the function is enabled)
Just press a favourite position button once. The desk drives automatically to the position.

Change favourite positions
Go to the settings page. Choose “change favourite positions”. Click on the position you want to change. Set your height and click “Save position”.

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No. There is only one Bluetooth^® connection on the DPG. So only one device can be connected at a time to the DPG. The device (either your mobile or your computer) that first connects with the DPG will be the device on which you can use the app.

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Change your favourite positions
Overwrite existing favourite positions or save new positions.

Ways to be reminded
Choose how to be reminded to stand up. Click on the buttons to activate/deactivate the pop-up notifications (for your mobile device) or light reminder function (for your Desk Panel).

Set desk name
To find and connect to your desk easily, give your desk a name. Type in a name for your desk. Return to the menu to save it.

Set desk height
If your desk height is displayed incorrectly, you can correct it manually. You can also switch between cm and inches.

I use this desk only
To use your personal settings with multiple desks, select “no”. Other desks will then automatically use your personal settings from the app.

Automatic Drive
Desk Panels that feature Automatic Drive (“full versions” only) can use Automatic Drive to switch between favourite positions.

Set language
Select your favourite language for the app.

Benefits of changing posture
Read more about why you should vary between sitting and standing.

Terms & Conditions
Read the Terms & Conditions for the app.

About
Learn more about the app and its functionalities. Click on the links to learn more about the product, why to use your desk and to receive support.

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If your Desk Panel features Automatic Drive (“full versions” only), you can activate it in the app.

Activate the Automatic Drive function
Go to “Settings”. Choose “Automatic Drive”.

Press the switches for upward and downward directions and accept the Terms of Use.

Use the Automatic Drive function
Go to the “control” section and select a favourite position. 
If two or more favourite positions have been saved, the desk can now drive automatically between these positions.

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Plug the Bluetooth^® (BLE2LIN) adapter into the control box.

The adapter starts to flash with a blue colour.

Open your downloaded Desk Control™ app and connect to the desk.

To find your desk, look for the list of “Desks nearby” in the app.

Follow the onboarding flow in the app.

Full onboarding flow

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Turn on Bluetooth^® on your mobile device. Open the Desk Control™ App. Choose your desk and click “connect”.

To adjust the desk manually, press and hold the arrow button either up or down.

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Set your goals for standing
Go to the “You” section and choose your goal. Choose between three pre-defined sit/stand interval settings or define your own.

Set individual goals
Click on the settings button in the “your goal” section. Use the arrows to adjust the standing and sitting time intervals. To save your settings, click “done” and then “save”.

Choose how to receive reminder notifications
Get reminders via pop-up notifications on your mobile device and/or via the light on your Desk Panel.

Go to the “Settings” section. Choose “Ways to be reminded”. Click on the buttons to activate/deactivate notifications.
To see an example, click on “Try it out”.

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The Desk Control App for Windows is only available for Windows 10 in the Microsoft Store. If you have an older Windows version, you cannot download the Desk Control App.

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Your Bluetooth^® driver may be outdated. Ensure that the latest Bluetooth driver is installed on your computer.

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The difference is where your personal settings are stored and whether you are automatically reconnected to the desk.

If you connect as “Owner”, your reminder and favourite settings are stored in the DPG on the desk and your app will automatically connect to this desk when you arrive at it and track the statistic sit/stand data throughout the day.

If you connect as “Guest”, your reminder and favourite settings are stored on the app on your smart device/computer and when you connect to a desk, these settings will reflect in the DPG. You need to pair the app with the desk every morning and then for the rest of the day the app will automatically connect to this desk and send standing notifications and keep track of sit/stand data.

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The data can only be accessed in your device. LINAK does not access or use any data entered in the app (such as favourite positions, height, weight, and gender) or collected by the app (statistics).

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The user owns all data entered in/collected by the app. Delete the app to delete all data. Go to settings on your device to delete the app. If you re-install the app, you need to pair the app and the desk again to be able to control the desk via the app.

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You can use the app if your desk has Bluetooth^® connection. The Bluetooth connection happens via a DPG desk panel with reminder (all app versions) or a BLE2LIN adapter (iOS, Android and Windows 10). If you have a DPG without Bluetooth, you cannot use the app.

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The app detects if the smart device/computer is close enough to the desk to be connected to it. The app will collect data if the connection between the smart device/computer and the desk is established, even if you are not at your desk.

As long as your computer is within reach of the DPG Bluetooth^® connection and you are logged into your computer, your standing time is counted in. When your computer is in standby mode, or you have locked the screen, standing time is not counted in.

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The app detects if the smart device/computer is close enough to the desk to be connected to it. The app will only send notifications if the connection between the app and the desk is established.

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Learn how easy it is to assemble an office desk frame with a LINAK^® Desk Frame 1 solution. 

It is a set of three pre-packed boxes that contain everything you need to assemble an office desk frame: Kick & Click™ (top frame), DL SetPack (consisting of two lifting columns, a desk panel, a control box and cables) and DL Feet.

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Watch and learn how to easily clean your LINAK desk panel/switch in this short instruction video: How to clean it; which cleaning agents to use; and, last but not least, what you need to pay attention to.

Clean your desk panel with a soft damp cloth. Universal cleaning detergents may be used.

To disinfect the desk panel, use a 70% isopropyl alcohol either as a wipe or add a small amount to a soft cloth.

Warnings
The desk panel is not a sealed unit and there are electronics inside it. If liquids or moisture get into an opening, the PCB may be damaged, and the desk panel ruined.

So:

• Avoid moisture penetrating any openings as this may damage the PCB inside the desk panel
• Avoid spraying the cleaning agent or disinfectant directly on the desk panel as moisture may penetrate openings, damaging the PCB inside the desk panel
• Cleaning agents and disinfectants must not be highly alkaline or acidic (pH value must be 6 to 8), and they must not contain bleach or chlorine
• Do not use hand sanitiser gel as a cleaning agent

Alkaline and acidic cleaning agents may, over time, decompose the housing. Hand sanitiser gel may deposit on the desk panel buttons. Over time, the buttons may get stuck, or they may not work properly.

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The desk cannot be raised if it has not been initialised.

If the display shows error code 'E01', the desk has not been initialised.

How to initialise your desk:

1. Press the down key until the desk is lowered completely. Hold the key until the desk no longer moves.
2. Reactivate the down key and hold until the desk no longer moves. Now the desk can be raised.

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To initialise the desk, drive downwards, press and hold the tilt until movement has been performed.

To adjust the desk, tilt the panel down for driving downwards and up for driving upwards.

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Press the Bluetooth^® button for two seconds. 
The LED starts to flash with a blue colour.

Open your downloaded app and connect to the desk.
Look for your desk in the list of “Desks nearby”.

The LED will flash in a blue colour when connected.

Follow the onboarding instructions in the app.

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There are three reset options:

1. Reset of memory positions
   Press and hold the “star” button for eight seconds until the LED flashes red
2. Reset of the LED light reminder
   Press and hold the “bell” button for eight seconds until the LED flashes red
3. Factory reset
   Press and hold the “bell” button and the “star” button for eight seconds until the LED flashes red.

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To store a memory position drive to the required position.
Press the “star” button for two seconds.
White light flashes and becomes static when the position is saved.

Tilt and hold to drive to a memory position

Automatic drive between two memory positions
(If your desk panel features automatic drive)

Enable automatic drive in the Desk Control™ App.
Tap the desk panel twice in the direction you want to drive.
The desk drives automatically to your stored position.

To reset all memory positions, press and hold the “star” button for eight seconds until the light flashes red.

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The light reminds you when it is time to stand up. 

Green = OK
Orange = It is time to stand up

Set individual goals or deactivate reminder
The default setting is a reminder after 55 minutes of sitting.

Set your goal
Interval 1: Reminder after 55 minutes sitting
Interval 2: Reminder after 50 minutes sitting
Interval 3: Reminder after 45 minutes sitting
Interval 4: Disable reminder

Change the interval by pressing the “bell” button.

How to reset the LED
Press and hold the “bell” button for eight seconds until the LED flashes red.

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Change the height in the display to the correct height of the desk by following the procedure shown in the video or described below.

How to set the height of your desk (DP1C and DPT)

Measure the height of your desk from floor to the upper edge of the desktop.

1. Press and hold the ‘S’ button until an ‘S’ appears in the display.
2. While pushing the ‘S’ button, use the up and down key to change the figure to the correct height.

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Change the height in the display to the correct height of the desk by following the procedure shown in the video or the instructions below.

How to set the height of your desk

Measure the height of your desk from floor to the upper edge of the desktop.

Set the height of your desk

1. Press the up and down keys at the same time.
2. A figure should appear in the display.
3. Use the up or down key to change the figure to the correct height.

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To initialise the desk, drive downwards, press and hold the tilt until movement has been performed.

To adjust the desk, tilt the panel down for driving downwards and up for driving upwards.

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Press the Bluetooth^® button for two seconds. The light strip starts to blink with a blue colour. The display shows the ID of the desk.

Open your downloaded app and connect to the desk. Look for the correct ID in the list of “Desks nearby”. 

Follow the onboarding instructions in the app.

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The DPG with display has four memory positions in total. 

Drive to the required desk height and then toggle the “star” button until the display shows either “star 3” or “star 4”. Release button. 

To store a position press the “star” button for two seconds. White light flashes and becomes static when the positon is saved.

To reset all memory positions press and hold the “star” button for eight seconds, until the light flashes red.

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To store a memory position drive to the required position.
Press the “star” button for two seconds. 
White light flashes and becomes static when position is saved.

Tilt and hold, to drive to a memory position.

If the DPG features automatic drive, tap twice on the DPG in the direction you want to drive. The DPG stops at the first stored position in the chosen direction. 

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The light strip reminds you when it is time to stand up. 
Green = ok 
Orange = it is time to stand up

Default setting is 55 minutes sitting. 
Press the “bell” button to see the interval.
 
How to change interval or choose “OFF”. 

Change your interval by toggling between the four settings.

Interval 1: Reminder after 55 minutes sitting

Interval 2: Reminder after 50 minutes sitting

Interval 3: Reminder after 45 minutes sitting

Interval 4: OFF disable the function

How to reset the light strip reminder.

To reset the light strip reminder press and hold the “bell” button for eight seconds until the light flashes red. 

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There are three reset possibilities:

• Reset of memory positions
• Reset of light strip reminder
• Factory reset

To reset all memory positions, press and hold the “star” button for eight seconds until the light flashes red.

To reset the light strip reminder, press and hold the “bell” button for eight seconds until the light flashes red.

Factory settings: 
To return to factory settings press and hold the “bell” button and the “star” button for eight seconds until the light flashes red.

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Set correct desk height: 
If the height shown in the display is not the actual height of the desk, it can be corrected.

Measure the height of the desk from floor to tabletop. Press the “bell” button and the Bluetooth^®  button for five seconds. When the display starts to blink, tilt the panel upwards if the number is too low or downwards if the number is too high.  

Change between cm and inch:
Change between cm and inch by pressing the “star” button and the Bluetooth^® button for five seconds. When the display starts to blink, tilt the panel up or down and the unit changes.

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Find the correct app for your adjustable bed
Bed Control App is available in both App Store and Google Play store. You will find the correct app for a LINAK powered bed by choosing the one called “Bed Control” with the following icon.

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How to save shortcuts in the HC40 Advanced

1. Enter the 'MY BED' menu
2. Scroll to the 'SHORTCUT' bar and press 'SELECT'
3. Choose one of the three shortcuts and press 'SELECT'
4. Choose the feature you want to programme to the selected shortcut and press 'SELECT'.
5. The shortcut is now programmed and is accessible from the main screen.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to factory reset the HC40 Advanced for comfort beds.

1. Enter the 'MY BED' menu
2. Scroll to 'ABOUT' and press 'SELECT'
3. Press 'RESET'
4. Confirm the action by pressing 'YES'
5. The HC40 now restarts and the settings are back to factory settings

For more information about the HC40 family, please visit: www.linak.com/HC40

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How to get started with the HC40 TWIST™ Advanced & HC40 FRAME™ Advanced

Set the time:

1. Use the 'UP' and 'DOWN' buttons to adjust the hours.
2. Loop to minutes using 'LEFT' and 'RIGHT' arrows and set them with 'UP' and 'DOWN'.
3. Press 'SAVE'.

Set the day:

1. Use 'LEFT' and 'RIGHT' arrows to loop between the days.
2. Press 'SAVE'.

The main screen is now reached. If arrows are shown in the display, you are good to go.

If not, set the bed to pairing mode by applying power to the system and press the two top buttons at the same time.

For more information about the HC40 family, please visit: www.linak.com/HC40.

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How to save favourite positions in the HC40 TWIST™ Advanced and HC40 FRAME™ Advanced

1. Drive the bed to the desired position.
2. Loop to the 'SAVE FAVOURITE' screen and press 'SAVE'.
3. Choose one of the positions and press 'SELECT'.
4. The current position is now saved and will occur in the main menu loop.

For more information about the HC40 family, please visit: www.linak.com/HC40.

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How to use and navigate the hand control HC40 Advanced.

The HC40 is designed with a five-way key: Four arrows and a 'SELECT' button. Use these to loop and scroll around the menu and confirm choices with the 'SELECT' button.

The dots in the side of the display indicate the options to the sides.

The top row of buttons refers to the text in the display.

The bed adjustment is done using the 'UP' and 'DOWN' arrows on the screen with the reference.

Use the 'RIGHT' and 'LEFT' arrows to loop to further options: 'FAVOURITE POSITIONS', 'MASSAGE' and the 'MY BED' menu.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Attention!
The massage function and menu are only accessible to systems including massage.

Learn how to control the massage function on the HC40 FRAME™ Advanced and HC40 TWIST™ Advanced hand control for adjustable comfort beds.

Massage menus are available from the front screen. Simply use the arrow buttons to loop right or left in the menu to find the massage screens. The two screens are called “Massage back” and “Massage leg”.

From the massage screen it is possible to:

Set a timer

1. Press the left button in the top row to set a timer for the duration of the massage.
2. Use “up” and “down” keys to adjust the minutes
3. Press the right button in the top row to save the choice and start the massage

Change massage mode

1. Press the middle button in the top row to change the massage mode
2. A green circle appears, and the massage mode is now changed
3. Repeat to toggle/change between more available modes.

Turn on/off the massage

1. Press the right button in the top row to turn the massage on or off.

Adjust intensity

1. Use the “up” key to increase the massage intensity.
2. Use the “down” key to decrease the massage intensity.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to enable/disable child lock on the HC40 FRAME™ Advanced and HC40 TWIST™ Advanced.

Pick up the hand control and activate the screen by pressing any button.

Enabling the child lock

1. In the “My bed” menu, highlight the “Child lock”.
2. Press the “Select” button.
3. Press select to enable child lock
4.  A notification will inform you of what you are about to do.
5. Confirm your choice. The icon changes to green and “On”.

The fact that the child lock is enabled is illustrated by a “lock” icon at the top of the screen saver.

Unlocking the hand control

1. When the hand control is locked, any press of a button from the locked screen saver will launch a guide explaining this procedure.
2. Press and hold  the “Left” and “Right” buttons at the same time for 3 seconds.
3. The hand control is now unlocked and will be locked again after some time of inactivity.

To disable the child lock, please repeat the process above called "enabling child lock".

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to input your name and get notifications on the HC40 FRAME™ Advanced and HC40 TWIST™ Advanced hand control for comfort beds.

Pick up the hand control and activate the screen by pressing any button.

1. Go to the "My bed" menu.
2. Press the "Select" on the "Me" bar.
3. Press the third button in the top row to enter a name
4. Use the "Left" and "Right" arrows to scroll through the alphabet. 
5. Press the first button in the top row to delete a character.
6. Press the second button in the top row to make a space between characters.
7. Press the third button in the top row to save the name.
8. The result: The HC40 sends notifications to the user in specific intervals for a personal experience. 

For more information about the HC40 family, please visit: www.linak.com/HC40

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Attention!
The alarm menu is only accessible for systems including massage. When the alarm goes off, the massage motors start, providing a soundless wake-up.

Learn how to set and stop silent alarm on the HC40 FRAME™ Advanced and HC40 TWIST™ Advanced hand control for adjustable comfort beds.

Set the alarm:
Pick up the hand control and activate the screen by pressing any button.

1. Go to the 'My bed' menu
2. Use the up and down buttons to locate the ‘Alarms’ menu
3. The alarm menu contains three alarms as default
4. Choose the alarm you want to enable. Press the 'select' button to enable the alarm. The icon switches to green and an alarm icon appears
5. Press the middle button in the top row to edit the exact timing of when the alarm should go off
6. Adjust the time by using the up and down buttons on the keypad
7. Press the third button in the top row to save the time
8. Your alarm is set

Stop the alarm
When the alarm goes off, the massage motors start in the latest setting and the screen will show a bell.

1. To stop the alarm: Press the third button in the top row.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to turn the torch on/off on the back of the HC40 FRAME™ Advanced and HC40 TWIST™ Advanced.

1. Pick up the hand control and activate the screen by pressing any button.
2. The torch can be turned on directly from any active screen.
3. Simply shake the hand control sideways twice to turn on the torch.
4. To turn it off, simply shake the hand control twice once again.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to change the batteries in the hand control HC40 FRAME™

1. Open the battery lid by pressing the button located inside the oval arch
2. The battery lid pops up and can be easily removed
3. You can now exchange the 2 x AAA batteries
4. Reattach by placing the lower end of the lid and then press below the 'down arrow'

For more information about the HC40 family, please visit: www.linak.com/HC40

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Learn how to change batteries in the HC40 TWIST™ Hand Control for comfort beds with LINAK systems.

1. Open the battery lid by sliding the battery lid downwards.
2. You will feel it loosen and the lid can easily be removed.
3. You can now replace the two AAA batteries.
4. Reattach by placing the battery lid just below the screen and slide it upwards to fasten it.

For more information about the HC40 family, please visit: www.linak.com/HC40

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Our lifting columns offer designer a lot of design freedom by offering a wide variety of profiles and colours among other things.

Read more about customized options.

LINAK offers a wide range of control options to suit different needs and applications:

• Classic control: DP, DP1 CS
  The classic controls are mounted underneath the tabletop and offer a slim look with the classic up/down buttons as well as the option of saving a few memory positions.
• Simple control: DPA, DPB, DPG, DPH
  The simple controls are very discreet desk panels, mounted under the tabletop, where you can adjust the table up and down.
• Touch control: DPT
  The touch controls are integrated in the table top to make the touch buttons easily accessible. It also comes with memory function and uses a display to show both actual height, diagnostics and error codes.
• Intuitive control with Bluetooth: DPG1M, DPG1C, DPG1B
  The intuitive controls with Bluetooth is mounted under the table top and are activated by tilting the panel. The integrated reminder function and lights help the users get the most out of their sit stand table.
• Desk Control App
  The Desk Control App is an app which communicates with the desk panel to help the user get as much as possible out of their sit stand desk. With motivational notifications and statistics

Dual actuators from LINAK only use wireless control options. The integrated Bluetooth communication allows you to pair the electric actuator system with either one of our wireless hand controls, the LINAK Bed Control App or your own customised app.

Beds can be designed in many ways, but for adjustable beds the choice is typically between single actuator systems, dual actuator systems or a combination of both. However, the bed frames for each of these systems are very different.

For electric dual actuator systems the bed frame simply needs to have the standard spacing between the crossbars responsible for adjusting the back or leg part of a bed. This crossbar must also have twist brackets mounted so the dual actuators have something to push to make movement.

In this video you can see how mounting happens.

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LINAK lifting columns are electric columns that offer height adjustment of various kinds of furniture and other applications. In order to adjust the columns you will always need a full system which consist of lifting columns, the CBD6S control box and a control panel/desk panel to control the movement.

Furthermore, you need to connect the system to power.

A dual linear actuator is mounted on crossbars with twist brackets on. This means that the rotational movement created by a dual actuator pushes the twist bracket in a way that rotates the cross bar which then in turn moves some part of an adjustable bed.

Learn how to pair wireless hand controls to the LINAK^® single actuator LA18 IC system for comfort beds using Bluetooth^® technology.

1. Connect the system to the mains
2. Pairing mode has started when the Under Bed Light starts flashing. It will run for three minutes
3. Press the two top buttons to pair the hand control (Example in video: HC40 FRAME™ Advanced
4. A long flash means successful pairing
5. The system is paired and ready to use.
6. The system will continue to be in pairing mode until the previously mentioned three-minute elapse. Then the light will turn green continuously to show that the system is no longer in pairing mode

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Favourite positions for sitting and/or standing can be stored. Follow the procedure shown in the video or the instructions below.

How to store a position

1. Set the desk to the height you wish to store
2. Press ‘S’ and then the memory button.

The position has now been stored.

To move your desk to the stored height, press the memory button until it reaches the stored position.

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How to store memory on a hand control

1. Adjust the bed to a preferred position
2. Press S and then choose the number on which you want to store the position
3. Now the position is stored
4. When you want to return to this position later, simply press and hold the button on which you stored the position

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Using the cable relief prevents the cable plug from being pulled out of the TD1 280 SMPS, which may lead to a malfunction or damage the plug and PCB.

How to use the cable relief – watch the video.

This product has been phased out. Please contact your local LINAK office if you need further assistance. 

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Using the cable relief prevents the cable plug from being pulled out of the TD1, which may lead to a malfunction or damage the plug.

How to use the cable relief – watch the video.

This product has been phased out. Please contact your local LINAK office if you need further assistance.

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Using the cable relief prevents the mains-cable plug from being pulled out of the TD3, potentially causing a malfunction.

How to use the cable relief – watch the video.

Possible problem: Are there any visible damages on cables?
Try/Solution: Damaged parts must be exchanged. Contact the company that sold you the bed.

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We are always happy to talk to you about new projects. The best way to start is to submit a contact form.

How to add, remove or replace an actuator in your IC™ parallel actuator system.

To add or remove an actuator:

1. Connect all actuators to BusLink to configure the number of actuators in your parallel system
2. Before running the system, let the system initialise itself

To replace an actuator:

1. Power the system off and replace the actuator
2. Power the system on and the new actuator will automatically catch up to the position of the remaining actuators

For more information about initialising your parallel IC system, please visit How to initialise your IC™ parallel actuator system.

This FAQ is relevant for the first generation of our IC Integrated Controller™: Basic, Advanced and Parallel.

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How to initialise your IC™ parallel actuator system.

Initialise the system in two ways:

1. Let the system initialise itself via Recovery mode, where the actuators automatically run in steps of 2000ms on and off for a full stroke length
2. Initialise the system manually by using the BusLink software. Only the actuator in ‘position lost’ needs to be initialised by running the actuator to its mechanical end-stop in one direction

For information about troubleshooting on your parallel IC system, please visit How to troubleshoot on your IC™ parallel actuator system.

This FAQ is relevant for the first generation of our IC Integrated Controller™: Basic, Advanced and Parallel.

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How to troubleshoot on your IC™ parallel actuator system.

If an actuator has lost its position, the parallel system will enter Recovery mode and initialise itself. If the system is unable to run in recovery mode, please continue this troubleshooting process:

1. Check cabling, power supply and communication signals between actuators
2. Connect each actuator to the BusLink software and look at the error codes to identify which actuator has caused the system to stop

If it is an overcurrent error code, restart the system by running it in the opposite direction.

If these error codes are registered, actuator replacement is necessary: H-bridge fault, switch mode power supply fault, or hall sensor failure.

Still having trouble? Please contact your local LINAK^® office.

For information about initialising your parallel IC system, please visit How to initialise your IC™ parallel actuator system.

This FAQ is relevant for the first generation of our IC Integrated Controller™: Basic, Advanced and Parallel.

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How to initialise a single actuator system for comfort beds

1. Connect to the mains
2.  Actuators on the bed must be in inner position
3. Press the "down" button of the actuator on the hand control for approx. five seconds
4. The actuator now initiates and can drive outwards
5. Repeat this for each actuator by pressing the matching "down" button on the hand control
6. The actuator system is now initialised

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The desk cannot be raised if it has not been initialised.

If error code 'E01' is shown in the display, the desk must be initialised.

How to initialise your desk:

1. Press the down key until the desk is lowered completely. Hold the key until the desk no longer moves.
2. Reactivate the down key and hold until the desk no longer moves.

Now the desk can be raised.

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This video shows you how to disassemble a LINAK® Kick & Click™ height adjustable office desk. It is fast, easy and intuitive.
If you have any questions about disassembling, please see the Kick & Click user manual or contact your local LINAK sales representative.

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This video shows you how to easily assemble a Kick & Click™ height adjustable office desk without using any screws or any tools.
If you have any questions about assembly, please see the Kick & Click user manual or contact your local LINAK sales representative.
Please note: feet or desk tops are not supplied by LINAK.

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If you need a new hand control for your adjustable bed, contact the supplier from whom you purchased the bed. 
This applies whether you have lost your hand control, the hand control is broken or if the battery has run out of power and the battery cannot be exchanged. The supplier will assist you in ordering a new hand control - LINAK does not sell spare parts directly to the person who owns the bed.

Relevant for the following products:

Learn how to mount the single actuator LA18 IC with a click-on back fixture onto comfort beds with LINAK systems.

1. The LA18 IC is delivered with the click-on back fixture open.
2. Simply click the actuator onto the frame.
3. To remove the LA18 IC: Simply push the middle parts of the fixture and pull back. Then slide the actuator off.

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The LINAK hand control for an adjustable bed does not work

If you experience problems with the hand control for your adjustable bed, you need to contact the supplier from whom you purchased the bed. 
LINAK does not sell spare parts directly to the person who owns the bed.

Relevant for the following products:

Watch the TWINDRIVE TD4 instructional video to learn more about the innovative mechanical emergency lowering feature. This procedure also apply to our TD5 dual actuators.

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Watch the instructional video to learn how to mount the TWINDRIVE TD4 and TD5.

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The handset needs to be paired to the TWINDRIVE TD1 280 (memory), under the bed.

Follow the procedure shown in the video or the instructions below.

1. Activate the reset key on the RFR box attached to the TD1.
2. Keep the reset key activated while pressing any button on the handset. If there is more than one handset, keep the reset key activated and press any button on the other handsets.
3. Your bed is now ready to use.

Relevant for the following products:

How to pair hand controls with a system with a CBH Advanced and a Bluetooth^® Adapter

1. Connect to the mains 
2. Bluetooth^® Adapter flashes for three minutes to indicate pairing mode
3. To pair a hand control, press the two top buttons while the adapter is flashing
4. A long flash indicates successful pairing
5. All LINAK hand controls are paired by pressing the two top buttons

How to pair a hand control later

1. Start pairing mode again
2. Unplug from the mains and wait for ten seconds
3. Connect to the mains
4. Bluetooth^® Adapter flashes for three minutes to indicate pairing mode
5. Repeat pairing procedure on the other hand control
6. The system is now paired and ready to use

Relevant for the following products:

How to pair the Bed Control™ App to a CBH Advanced system

1. Locate and download the Bed Control™ App in the App stores
2. Open the Bed Control™ App
3. Make certain that your system is in pairing mode
4. Choose your bed in the list and connect
5. A long flash indicates successful pairing
6. Start the onboarding flow
7. Choose the features of your bed to complete the setup
8. The system is now paired and ready for use
9. Wait for five seconds between controlling your bed with different hand control options

Relevant for the following products:

The TWINDRIVE TD4 and TD5 makes it easy to connect to a control or a mobile device via the LINAK Bed Control app.

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How to connect a TD4/TD5 Advanced system and use parallel drive

The system consists of:
2 x TD4/TD5 Advanced
2 x Switch Mode Power Supply
1 x Serial cable
1 x Bluetooth^® hand control 

1. Connect 2 x SMPS to the 2 x TD4/TD5 Advanced
2. Use one serial cable to connect the two TD4/TD5 Advanced
3. Connect both actuators to the mains
4. Pair the hand control
5. The TD4/TD5 system now runs in parallel when using the hand control

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Learn how to assemble the LA10 actuator system for recliners without a battery.

The system in the video consist of the following:

• Single actuator LA10
• Mounting bracket MB001 (mounting this is described in Mounting the control unit for LA10)
• Charging point CP002
• Connection cable
• Safety release cable
• Power cable
• SMPS006
• Charging cable

1. Plug the Bluetooth^® dongle into the LA10 actuator - you know it is in place when you hear a click.
2. Connect the two LA10 actuator with the connection cable.
3. Connect the Charging Point to the actuator LA10 using the remaining free slot.
4. Connect the power cable to the power supply SMPS006.
5. Plug the charging cable into the SMPS006 and connect the safety release cable..
6. Connect the safety release cable to the charging point.
7. You now have an assembled system for recliners

For more information about the LINAK^® Recliner system, please visit the recliner application page.

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Relevant for the following products:

Contact the place you purchased your recliner. LINAK^® does not sell the controls directly to consumers.

Relevant for the following products:

Learn how to see if your recliner has a LINAK^® system.

You can usually see if a system is produced by LINAK by looking at the SMPS or under the batteries in the hand control.

Relevant for the following products:

Learn how to mount the different versions of the hand control BP10 and the matching mounting bracket in a recliner with LINAK^® systems.

To mount the Control unit you will need:

• Mounting bracket MB001
• One of the BP10 controls. This video shows the BP12.
• A screw driver
• Four screws. Countersunk 45°, flat head, max. ø3.5 mm.

1. Place the bracket in the recliner where you want it to go. Use the screws to mount it firmly.
2. Place the metal plate in the bracket and click the top part in place on top of the metal plate. You will hear a click when it is in place.
3. Place the control unit in the bracket.

For more information about the LINAK Recliner system, please visit the recliner application page.

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Learn how to mount the charging point CP002 and CP003 in a recliner with LINAK^® systems.

1. To mount the CP002 and CP003, you will need to drill a hole into the surface where you want to use it. For CP002, drill a 24-mm hole and for the CP003 drill a 30-mm hole.
2. From the back, push the ring over the charging point until it is fastened tight to the fabric. You will hear a click.
3. The inner ring of the Charging Point will light up when connected to power to indicate the charging.

For more information about the LINAK Recliner system, please visit the recliner application page.

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Learn how to pair the BP10 control to a recliner with a LINAK^® system.

1. (Re)connect the system to power.
2. Press the two top buttons of the control unit at the same time.
3. Your control is now paired to the system and is ready for use.

For more information about the LINAK recliner system, please visit the recliner application page.

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How to set up a double bed for simultaneous drive with the TD4 Standard or TD5 Standard.

The system consists of:
2 x TD4 Standard (Can also be two TD5 Standard)
2 x mains cables
1 x Bluetooth^® hand control

1. Connect the two dual actuators TD4/TD5 to the mains
2. The Under Bed Light on both TD4/TD5 dual actuators starts to flash to indicate pairing mode
3. Pair the hand control (press the two top buttons simultaneously)
4. A long flash indicates successful pairing
5. Now both dual actuators TD4/TD5 Standard are paired to one hand control

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My LINAK hand control has run out of battery

Most of our newer hand controls come with exchangeable batteries. For these you simply exchange the batteries.

Unfortunately, for some hand controls it is not possible to change the batteries. If your battery in these hand controls runs out of power, you will have to purchase a new hand control. You can do this by contacting the vendor who sold you the bed. 

LINAK does not sell spare parts directly to the person who purchased the bed.

Relevant for the following products:

Yes, you can drive four individual analogue functions on a CA10, as long as you stay within 100 W and duty cycle 2/18 min.

Relevant for the following products:

It is currently not possible

Please contact your local sales engineer at LINAK.

Relevant for the following products:

Yes, you will need to buy a port repeater such as a MJB2/MJB5

Relevant for the following products:

The CA10 is compatible with LA24 and LA27 actuators. Keep in mind that the CA10 can only be mounted on the LA24 back-rest actuator.

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Please contact your local sales engineer at LINAK.

Relevant for the following products:

We only recommend dismounting the CA10 from the LA24 actuator when it is absolutely necessary. Please see the how to mount video on instructions on how to do this the right way without damaging the CA10 snap-on mechanism.

Relevant for the following products:

It is currently not possible

Please contact your local sales engineer at LINAK.

Relevant for the following products:

The CA10 comes with preinstalled cables in fixed lengths that has been chosen to fit most homecare bed applications. Please contact your local sales engineer at LINAK if further questions on cable length requirements.

Relevant for the following products:

Currently, there are four versions of the SMPS10 (220-240VAC): EU, UK, Australia and China.

Relevant for the following products:

This complete solution includes an SMPS10 external 100W Switch Mode Power Supply, a CA10 fully analogue control box with electronics, fixed cables, hand control port and mountable on the LA24 actuator; an HB400/HB70 analogue hand control and a choice of LA24 and LA27 actuators for 3 or 4 motor bed applications.

Relevant for the following products:

It is not possible to replace a broken cable as they are fixed to the control box.

Please contact your local sales engineer at LINAK.

Relevant for the following products:

It is currently not possible

Please contact your local sales engineer at LINAK.

Relevant for the following products:

It is currently not possible

Please contact your local sales engineer at LINAK.

Relevant for the following products:

It is currently not possible.

Relevant for the following products:

The essential solution.

LINAK Spyder™ is a cost-efficient actuator system for 3-4 motor bed applications powered by an external SMPS.

Relevant for the following products:

The LINAK Spyder is rated IPX4 when the handset is connected to the CA10 control box. IPX4 means that the products are protected from splashing and suited for manual cleaning, ideally with a damp cloth.

Ensure that the power cable connector is kept dry during cleaning.

The CA10 platform, powered via an external power supply (SMPS10), is certified in accordance with the general standard for medical electrical equipment, IEC 60601-1.

The same applies to the SMPS10 power unit. The CA10 is designed for IPX4 according to the requirements of the standard for medical beds, IEC 60601-2-52, and the SMPS10 is designed for IP21 according to the requirements of the standard IEC 60601-1-11 for medical electrical systems used in the home healthcare environment.

The IEC 60601-1 states that the requirements of an ME system distinguish between ‘within’ and ‘outside’ the PATIENT ENVIRONMENT. When in active use, the SMPS10 is outside the PATIENT ENVIRONMENT and if/when cleaned, there is no longer a connection between the bed and the SMPS10.

Relevant for the following products:

Please contact your local LINAK representative.

Relevant for the following products:

LINAK Spyder is intended for basic bed applications such as the home care market.

Relevant for the following products:

1. Adjust the LA27 to the outer position (without interruption until it stops).
2. Release the button.
3. Adjust the LA27 to the inner position (without interruption until it stops).
4. Release the button.

The system has now been initialised.

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1. Plug the Bluetooth^® Adapter into the powered TD3.
2. The Adapter is now in pairing mode. A blue blinking LED will indicate this.
3. Press the "Back Up" and "Down" buttons on the Bluetooth hand control at the same time. Now the light will blink for longer to indicate that the control and the actuator are paired.

Relevant for the following products:

1. Activate the reset key on the TD3. The bed will move to a flat position. Keep the key pressed until the motor stops completely.
2. Release the reset key.
3. Reactivate the reset key on the TD3.
4. Keep the reset key activated while pressing any button on the handset.
5. If there is more than one handset, keep the reset key activated and press any button on the other handsets.

Your bed is now ready to use.

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1. Set the TD4/TD5 in pairing mode by connecting it to the mains.
2. The product is now in pairing mode. The Under Bed Light will blink to indicate this.
3. Press the two top buttons on the Bluetooth^® hand control at the same time. Now the light will give a long blink and indicate that the control and the actuator are paired.

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Possible problem: Mains not connected to the TWINDRIVE TD1
Try/Solution: Try to connect a lamp or similar to the mains supply to check whether there is adequate supply voltage.

Possible problem: Plugs not mounted correctly in the TWINDRIVE TD1
Try/Solution: Check all connections.

Possible problem: Are there any visible damages on cables?
Try/Solution: Damaged parts must be exchanged. Contact the company that sold you the bed.

Relevant for the following products:

Check: Is the mains connected to the TWINDRIVE TD3?

Try/Solution: Try to connect a lamp or similar to the mains supply to check whether there is adequate supply voltage.


Possible problem: Plugs not mounted correctly in the TWINDRIVE TD3 

Try/Solution: Check all connections. Use the cable relief on the TD3 to make sure that the cable does not fall out. Follow the procedure shown in the video or the instructions below.

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The desk needs to be initialised.

Follow the procedure shown in the video.

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Relevant for the following products:

Possible problem: Mains not connected to the control box
Try/Solution: Try to connect a lamp or similar to the mains supply to check whether there is adequate supply voltage. 

Possible problem: Are plugs mounted correctly in the control box or to the leg?
Try/Solution: Check all connections. 

Possible problem: Are there any visible damages on cables, controls, the control box or legs?
Try/Solution: Damaged parts must be exchanged. Contact the company that sold you the desk. 

Relevant for the following products:

The system has set a new end-stop outwards.

To reset a saved position, the desk must be re-initialised. Follow the procedure shown in the video.

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The DPT is locked when not used to avoid unintended movement.

To unlock the DPT follow the procedure shown in the video.

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The desk cannot be raised if it has not been initialised.

If the display shows error code 'E01', the desk has not been initialised.

How to initialise your desk:

1. Press the down key until the desk is lowered completely. Hold the key until the desk no longer moves.
2. Reactivate the down key and hold until the desk no longer moves. Now the desk can be raised.

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The actuator adjusting the neck function needs to be initialised. Follow the procedure shown in the video or the instructions below.

TD3 and LA27 - How to initialise the motor system

1. Push the actuator's down button.
2. Hold the button until the actuator reaches the inner position and stops completely.
3. Release the key on the handset.
4. Press and hold the actuator's down key for five seconds.
5. You can now move the actuator outwards.

The system has now been initialised.

Relevant for the following products:

There are several types of lifting column profiles available – and they are also available as 2-stage or 3-stage – providing a unique look for the desk legs.

Please, go here to view the full selection of electric lifting columns for sit stand desks in various profiles.

At LINAK we work with two types of dual actuators: Standard and Advanced.

The Standard versions offer back and leg adjustment with only one unit as well as the following integrated features: mechanical emergency lowering, low stand by power consumption and integrated under bed light.

The Advanced versions of the LINAK dual actuator offer the same features as the Standard version – and then something extra. In addition, they offer the option of parallel drive of two beds, the possibility of saving favourite positions and adding extra accessories such as massage motors or extra under bed light.

You can tell the Standard and Advanced versions apart by looking at the plugs. If there is an available plug after having connected the power cord – you have an advanced version.

LINAK offers two choices for lifting columns for sit-stand tables or height adjustable desks where you need to add the desk legs. We offer lifting column systems where the columns either come with a motor housing or they are what we call in-line columns.

To get more details on each of these options, please follow the links below.

The LINAK® dual actuators, or TWINDRIVE^®, is an all-in-one solution where one unit offer two separate adjustments of a bed. The dual actuators are used to incorporate movement into an adjustable bed. We have optimised our dual actuators to ensure compatibility with most dual actuator bed frames, using standardised spacing between crossbars and universal twist bracket dimensions/designs found in the market.

LINAK lifting Columns are hi-tech electrical devices able to convert rotational motion in low voltage DC motors into linear push/pull movement. Lifting columns are designed to deliver elegant height adjustment of modern office desks, a wide variety of workstations, couches and tables in hospitals and general healthcare and many other places.

The anti-collision feature in various sit stand desks is basically a feature that prevents your desk from continuing to run if it were to run into something. Instead it will stop and run a little backwards. This is how it will minimise the damage.

If you want to know more about our different types of anti-collision solutions please follow the links below:

• PIEZO : anti-collision system
• DS1 : gyroscope-based solution

The questions about which dual actuator is the best, relies 100% on the bed you want to integrate movement into. Therefore, it is not possible to say which LINAK dual actuator is best for your bed design.

Firstly, you will need to know how much force your bed design require. For heavy constructions and mattresses, we recommend TD5, whereas for slatted beds with lighter mattresses, we recommend TD4.

Secondly, you will need to know which features you want your bed to have. For all the standard features the standard version of the dual actuator is fine. However, should you require and extra actuator, parallel drive of two beds, and also want to offer the possibility of saving favourite positions, you will need an advanced dual actuator.

To find out exactly which system fits your requirements our sales people are always ready to help you find the right solution.