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The Quality function at LINAK is organised globally into three teams. These teams are responsible for the following tasks:

Supplier quality management (LINAK A/S)

  • Quality contract for local and global suppliers
  • Supplier evaluation system
  • Supplier approval of local and global Suppliers
  • Supplier quality improvement activities
  • Supplier system and PPAP/process audits
  • Global supplier quality policies and procedures

 

Product line quality teams (LINAK A/S)

  • Supplier quality improvement activities
  • PPAP/process audits
  • Non-conformity handling and registration
  • Incoming inspection

 

Factory quality teams (LINAK US, China, Thailand & Slovakia)

  • Quality contract for local and global suppliers
  • Supplier evaluation
  • Supplier approval of local and global suppliers
  • Supplier quality improvement activities
  • Supplier system & audits
  • Non-conformity handling and registration
  • Incoming inspection

If you are unsure which LINAK Quality employee to contact, please get in touch with the person who purchased the parts. They will be able to provide the contact details of the relevant LINAK Quality employee.

Supplier quality contract
All suppliers and companies doing, or wishing to do, business with LINAK are expected to comply with the guidelines set out in the supplier quality manual. This contract acts as a guide to how LINAK works with suppliers including assessment, evaluation, qualification, basic requirements, and the management of these relationships.

PPAP requirement
The Production Part Approval Process (PPAP) is a quality control process used at LINAK. The PPAP is carried out to ensure that a supplier can manufacture a product that meets the design specifications and can consistently produce the product at the required production rate. A wide range of documents is prepared during the PPAP and is then compiled into a PPAP package.

Supplier changes request
If the supplier makes any changes to production, place of production, sub-supplier, etc. that could affect form, fit and/or function, the supplier must complete a supplier change request template. Upon completion, the supplier must send the request by email to the person responsible for the product at LINAK. If you are unsure who the product manager is, please contact the LINAK parts buyer.

SCAR - 8D Report
When critical or extensive non-conformities are detected, LINAK prepares a Non-conformity Report. The supplier must therefore prepare a Supplier Corrective Action Report (SCAR) based on the 8D problem-solving principals, including the reason(s) for the deviation(s) and the actions taken to avoid recurrences.

Supplier information

Supplier quality policy
LINAK expects suppliers to have a sufficient quality and control system to ensure premium quality. 

  • LINAK purchases based on the zero defect principle. 
  • LINAK suppliers shall maintain a quality system that meets ISO9001, TS16949, ISO13485, or similar standards.
  • LINAK suppliers must sign and comply with the Quality Agreement

Supplier quality values
Our supplier quality values explain how we implement our supplier quality policy.
The supplier quality values help both LINAK and our suppliers to align our expectations and attitudes, thereby increasing quality and minimising quality costs.

At LINAK, we strive for the following six supplier quality values:

  • Clear and understandable requirements.
  • Our suppliers should have the capability to consistently fulfil the LINAK requirements. 
  • Our suppliers shall continuously strive for improvement.
  • Effective communication with our suppliers.
  • Global partnership with our suppliers.
  • LINAK conveys the company's supplier expectations in its Code of Conduct. (Our suppliers must comply with the LINAK Code of Conduct.)

LINAK SIS
LINAK SIS (Supplier Information System) is an online SharePoint platform used to share information between LINAK and its suppliers. LINAK communicates through SIS when an Engineering Change Order (ECO) or an Engineering Change Notice (ECN) occurs. SIS can also be used for RFQ documents, supplier evaluation documents, and any other shared documents between LINAK and its suppliers. Once the Quality Agreement has been signed, the supplier can download LINAK specifications from SIS.